Strategic Negotiation for Effective Results

Negotiation skills are one of the key drivers to help managers get their desired outcomes. This is true as they will often find themselves being in the position where they need to negotiate their way through to get things done. Such skills are deemed crucial in any organization as stakeholders come from many backgrounds and are needed to be dealt with at all times. Being able to increase the odds of gaining the upper hand will benefit managers of all organizations, thus, by joining this masterclass participants will master the essential techniques in negotiation and communication which will help increase the chances of making it through in any work-related situation.

Course Outline

Module 1: Understanding Negotiation

• Negotiation Fundamentals
• Negotiation Types

Module 2: Effective Negotiation Strategies

• Planning and Preparation
•  Strategies:
  • Accommodating
  • Collaborative
  • Avoiding
  • Competitive
  • Compromising

Module 3: Identifying Personal Strengths and Weaknesses in Negotiating via Personality Types

• Determine your type of personality using personality tests
• Matching personality types with the negotiation strategies to determine personal strengths and weaknesses in negotiating

Module 4: Effective Negotiation Techniques

• Pull Technique
• Push Technique
• Pull-Push Technique
• 5 common mistakes in negotiation

Module 5: Cogent Communication for Negotiation

• Adopting the 3Ts of persuasion in coaching
  • Thought (Reasoning)
  • Tenderness (Emotional appeals)
  • Trust (Gaining people’s trust)
• 5 powerful communication tips for better negotiation results
• Golden phrases that will help you gain the upper hand
• Mirroring technique