Leading and Managing the Millennial Workforce

The millennials are expected to form 75% of the global workforce by 2025. They are the drivers of organizational excellence and are huge assets with limitless potentials. However, many organizations face the common problem of not being able to effectively lead and manage this critical group of people. Since the entire workforce will soon consist of millennials who will take over the roles & responsibilities that are currently being held by the Gen-X, it is therefore imperative for Gen-X leaders and the current millennial cohort to have better understanding on this generation group and how to go about leading and managing them. This masterclass is designed to provide the current Gen-X and millennial organization leaders with the necessary insights, skills, and tools to better lead and manage the millennial workforce toward organizational success.

Course Outline

Module 1: Understanding the different generations

• Types & Criteria
• Characteristics / Traits
• Common strengths and weaknesses
• Common expectations

Module 2: Leading the Workforce of the Future

• The future of work
  • VUCA world
  • The new work landscape
  • Work-life integration;
• The future workforce
  • Attributes of the new workforce
  • Drivers of change that shape the new workforce
  • New workforce competencies that should be sought for by leaders
• Employee engagement for the workforce of the future

Module 3: Effective Leadership Styles & Practices onto the Millennials

• Different types / styles of leadership
• The kind of organizational leaders that the millennials prefer
• The do’s and don’ts in leading the millennial workforce
• Best coaching skills or methods to develop millennials

Module 4: Communicating Right with the Millennial Workforce

• The right communication techniques for:
  • Giving instructions to millennials
  • Millennial job reporting
  • Receiving ideas / feedback from millennials
• Negotiating and resolving conflicts or disagreements with the millennials
  • Effective strategies and techniques

Module 5: Millennial Performance Evaluation

• Know what motivates and discourages them
• OKR Goal-Setting (adopted by companies such as Google, Spotify, Twitter, Airbnb and LinkedIn)
  • Core concepts & benefits
• OKR template
  • Application of the OKR template (hands-on)
• Deliverables & milestones
  • Usable template (hands-on)