Managing Difficult People at Work

Managing Difficult People at Work

By invitation

This course is by invitation. Organisations enrol their people with us, and each person receives a personal link to join.

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Explore practical ways to respond to challenging workplace interactions with professionalism, understanding and constructive dialogue.

Who Should Consider This Course?

People managers, supervisors and team leaders.

Certificate of Achievement

Upon successful completion of the published requirements, eligible learners receive a Certificate of Achievement from Blankskript Academy. Each issued certificate includes a code that can be checked using the Academy verification page.

Course Outline

  1. Module 1: Understanding Workplace ConflictsOpens when you join
  2. Module 2: Managing Difficult PeopleOpens when you join
  3. Module 3: Working Better as a TeamOpens when you join
  4. Module 4: Importance and UrgencyOpens when you join
  5. Module 5: Managing Stress EffectivelyOpens when you join